At Mavenir, we believe that the lessons of Whitney and Ford can apply to how contact centers are deployed. Mavenir’s Mobile Business Contact is a modular solution for contact centers.
At Mavenir, we believe MNOs need to offer a mobile-native UCC solution that allows them to own the brand and customers with a truly mobile user experience.
As the Barcelona panel on next generation networks rightly says, our future networks won’t simply work on the 2G or 3G ‘build it and they will come’ principle. But if a 5G network isn’t built the right way, users may not come to the telco, and the OTTs could win again.
On the surface, a UCC or UCaaS solution can solve a number of business needs, however, conventional UCC has a number of limitations. In order to understand them, we need to understand UCC’s origins.
In this article, we’ll talk about how Mavenir Digital Enablement (MDE) Platform activates the control for service providers to enrich their customer experience.
The economic impact of cloud-based automated networks will be magnified by the adoption of fully open network platforms.
Businesses exist for one purpose – to provide goods and services to customers. However, in order to do that, businesses need to have some way for customers to reach them. WHY WOULD MY BUSINESS NEED A “FILL IN THE BLANK”? Throughout history, the ways consumers interact with businesses have evolved, often with pushback at each…
What are the top characteristics of a next-generation network? End-to-end automation and cloud-native architecture with open multivendor interoperability. Next-generation mobile networks will be unrecognizable from those of the 3G and 4G eras. Operators are laying the foundations for an unprecedented upheaval in their architectures and organizational structures, as they move towards automated, cloud-native, programmable networks….
On December 3rd, 1992, the first SMS message was sent over the Vodafone GSM network, from Neil Papworth of Sema Group (now Mavenir Systems) using a personal computer to Richard Jarvis of Vodafone using an Orbitel 901 handset.
Stéphane Téral, Technology Telecommunications Fellow at IHS Markit recently attended Mavenir’s Analyst Event on November 5 in Dallas. Many elements are coming together to put Mavenir in the limelight…
