About 8 years ago, I decided to cancel my home phone without telling anyone, just to see what would happen. After six months, my little experiment proved what I suspected – nobody noticed. All of my personal interactions with family and friends were done on my mobile phone. This is not an isolated incident; since…
Mavenir is proud to be recognized as a winner in the Security category of this year’s Fierce Innovation Awards – Telecom Edition for its innovative, industry-leading Security and Fraud Management Suite. The Fierce Innovation Awards Telecom Edition 2019 Report highlights those showcasing advances in service and equipment developments unveiled during the past 12 months.
Continuing the series of Mobile Business Fabric™ related posts, we are going to focus our attention on another growing segment of business communications solutions: contact center technology. THE NEED FOR CONTACT CENTER TECHNOLOGY Contact center is a term coined around the 1990s that represents an evolution from the call center concept. The history of call center technology goes back 50 years to the late 1960s where a British company, Birmingham Press…
In a previous blog post, we talked about how mobile communications have become the fabric that sustains today’s business productivity. In this one, we’d like to focus on unified communications and collaboration (UCC) in particular. UCC IN THE BEGINNING Unified Communications (UC) solutions started to develop at the very end of the 20th century and flourished in the early 2000s. In the…
Sometimes, we don’t realize how much of an impact technology has on our lives. When an innovation makes our tasks easier, we quickly find ways to integrate it into our daily activities; until it reaches a point when we start taking it for granted. For example, I still remember how excited I was twenty years ago when I got my 64kbps ISDN connection installed in…
IMS is the foundation for IP-based services including not only fixed-line consumer voice, VoLTE, and VoWiFi, but Rich Communication Services (RCS) and messaging as well. Operators see a need to extend the IMS network for services beyond voice, and they are considering enhanced messaging like RCS, business services such as unified communications, and open APIs. RCS has evolved to the point where…
Of the 7.9 billion mobile subscribers worldwide today, just shy of 50% are on LTE and fewer than 20% are utilizing VoLTE. IMS will be the service engine for 5G voice as it is today for VoLTE, ensuring IMS will continue as the core voice network for some time. Voice over 5G new radio will be the next wave…
It’s no surprise that mobile business messaging will be a key enabler of brand-to-consumer digital engagements – and mobile network operators (MNOs) are taking note, further accelerating RCS worldwide. According to the GSMA, 79 operators have launched with 257 million monthly active users (MAU). This acceleration is driving growth in the RCS ecosystem, as Mavenir’s recent…
IMS is the underlying standard for IP voice supported by vendors and operators worldwide. It is the foundation for IP-based services including fixed-line consumer voice, VoLTE, VoWiFi, and Rich Communication Services (RCS), as well as 5G voice and messaging. The growth of IMS has increased with the launch of VoLTE across all regions in the past five years…
Jon Arnold, Principal of J Arnold & Associates, recently spoke with Ilia Abramov and Marie Casey of Mavenir about the security and fraud challenges mobile operators are facing today. In the interview below, Ilia and Marie share how operators can protect revenue utilizing AI/Machine Learning & Big Data Analytics providing Real-Time Network Protection and Fraud Prevention. Jon Arnold…
