Mavenir provides maintenance services that best match a customer’s network environment demands and budget. The Mavenir Care support framework enables customers to select what they need when they need it.
Mavenir Care Provides
Mavenir’s global customers want to choose the right maintenance services that best match their network environment demands as well as their budget. Mavenir has designed the Mavenir Care bundled maintenance support offerings to enable you to select what you need when you need it.
Mavenir provides emergency recovery, remote technical support, 24×7 support portal access, access to software maintenance fix content (patches & maintenance releases), return to factory repair for issues associated with the operation and maintenance of Mavenir products. Mavenir will act as the single point of contact for comprehensive technical support for all covered products.
Mavenir Care Bundled Support Plans