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Revolutionizing Customer Interactions with Mobile Business Contact

In a recent white paper titled “Revolutionizing Customer Interactions” by Phil Edholm, the author discussed the ongoing transformation of the customer experience. The evolution of the web, mobile devices, and messaging platforms have changed the way customers interact with businesses. Customers are more accepting of digital and remote technologies than ever before.

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Additional Resources

Video

Contact Center

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Case Study

Mapping Out a Better Customer Service Experience

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White Paper

Mobilizing the Customer Service Experience

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