Business Communications Solutions
Mavenir enables service providers and partners to modernize the business communication experience on mobile devices with MAVbiz.
It disrupts the industry convention and embraces generational change, by moving the experience from voice to messaging and from typing to tapping. MAVbiz portfolio of solutions allows communication service providers and channel partners to monetize conversational commerce trends, helping businesses transform their brand’s customer engagement into omni-channel conversational experiences with chatbots, shortcuts, and automations.
Mavenir integrates unified communications and collaboration, contact center, business messaging and monetization solutions into a mobile business fabric of cloud-based services that deliver aggregated value for service providers, system integrators and channel partners. MAVbiz solutions generate new revenue, reduce complexity and cost, and provide faster time to market.
The Battle for Customer Loyalty Requires an Effortless Experience
27 April 2022
In today's digital age, customers are inundated with choices and have increasingly high standards for their patronizing businesses. To gain and retain customer loyalty, companies need to provide an effortless experience that is smooth, seamless, and satisfying. If businesses can offer an effortless experience, they will likely keep customers coming back, and maintain loyalty.
Demystifying Contact Centers- How to Provide a Good Customer Experience
21 April 2022
It can often feel like contact centers are a mystery, and it’s hard to know what goes into providing a great customer experience (CX). But by understanding the top three hurdles to great CX, delivering an exceptional experience for customers will be simplified.
Mavenir Announces Business Communications Portfolio
17 March 2022
Mavenir launches a complete SaaS portfolio of business communications for Communications Service Providers, Channels and Systems Integrators.