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MEF: Transforming Customer Engagement

The coronavirus crisis has forced businesses to transform the way they interact with customers and leveraging chat has become a key form of customer engagement.

This webinar will evaluate case studies across verticals such as retail, brands, and municipalities to explore how they are leveraging chat for messaging channels such SMS, RCS, and other mobile ecosystems to drive engagement with their customers, and improve sales, marketing, and customer satisfaction.


Additional Resources


Business Messaging


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