Mavenir’s MAVbiz Care is an omnichannel, cloud-hosted Contact Center as-a-service solution that releases customer service teams from being bound to a desk or physical location and enables anytime, anywhere customer service. It is ideal for businesses that want to seamlessly migrate their legacy, on-premise contact center solution to the cloud. Its flexibility and open APIs also make it an attractive option for businesses that are dissatisfied with their current cloud contact center solutions and want to provide modern, enhanced customer service interactions.
Mavenir’s MAVbiz Care blended solution offers multiple options for inbound call routing (such as skills-based, time-based, priority, etc.), a complete set of outbound dialers, offline call routing for business continuity, and digital interactions including social media integration. Carriers and VARs can go to market as a white label, brandable service in a subscription based model.
Mavenir Hastens Open RAN Adoption with HCL Deal
15 October 2021
Mavenir speeding the move to open radio access networks in collaboration with HCL.
EEC Teams Up with Four Global Innovation Leaders, Including Cisco Systems, Mavenir Systems, 5GCT, and Planet Com to Arm Thai Workers with Essential Digital Skills for the Future
14 October 2021
Mavenir, one of 4 global innovation leaders contributing to the 5G & Digital Talent Development in Thailand's Eastern Economic Corridor (EEC).
Mavenir and HCL Collaborate on Integration and Delivery of O-RAN Compliant Radios
14 October 2021
Mavenir and HCL collaborate to help accelerate the market availability of O-RAN split 7.2 compliant Remote Radiohead Units (RRUs) while establishing a business model to meet the growing demand and evolving requirements for O-RAN RRUs.