Connecting the Bots
Rich Communication Services (RCS) is set to replace the text-based Short Message Service (SMS) as the standard mobile messaging application for A2P and P2A consumer/brand interactions with significant improvements in media richness, interactivity, security, and brand discovery capabilities. Chatbots are a key component of the RCS P2A experience, but early adopters who have already implemented web-based chatbots will not welcome the idea of duplicating their efforts in a new channel.
This white paper goes over the challenges that brands are facing in their omni-channel strategies and provides guidance on why they should be investing in RCS campaigns. It also details how RCS can become another standard messaging channel available in the leading chatbot platforms to facilitate the relationship between brands and consumers.
Mavenir Hastens Open RAN Adoption with HCL Deal
15 October 2021
Mavenir speeding the move to open radio access networks in collaboration with HCL.
EEC Teams Up with Four Global Innovation Leaders, Including Cisco Systems, Mavenir Systems, 5GCT, and Planet Com to Arm Thai Workers with Essential Digital Skills for the Future
14 October 2021
Mavenir, one of 4 global innovation leaders contributing to the 5G & Digital Talent Development in Thailand's Eastern Economic Corridor (EEC).
Mavenir and HCL Collaborate on Integration and Delivery of O-RAN Compliant Radios
14 October 2021
Mavenir and HCL collaborate to help accelerate the market availability of O-RAN split 7.2 compliant Remote Radiohead Units (RRUs) while establishing a business model to meet the growing demand and evolving requirements for O-RAN RRUs.