Omni-Channel Messaging APIs for SMS, MMS, RCS and WhatsApp.
Mavenir CPaaS provides chatbot studio to build customized chatbots to handle common business activities across any vertical. The templates can be used “as is” or easily modified using a visual flow editor to create logic for specific use cases.
Elevating automated customer engagements require more personalized responses. Chatbot studio also integrates natural language understanding (NLU) systems to provide a more natural conversation while satisfying intent.
Chatbot Studio allows brands, aggregators and CSPs to create, manage and run messaging chatbots to connect to end users over multiple messaging channels including SMS, MMS, RCS (Carrier RCS and Google Jibe), email, Google Business Messages as well as Apple Messages for Business.
Mavenir’s Communications Platform as a Service (CPaaS)