Call Queuing
Easily enable cloud-based contact centers to add flexible, scalable call queuing capabilities.
Use the same phone number in multiple concurrent voice or SMS contexts, extend session expiration, even create permanent masked numbers with a full-featured turnkey application.
Advanced features, advanced possibilities. Empower organizations to tailor experiences to the needs of businesses and end customers, protecting privacy during SMS and voice communications with Number Masking advanced features.
Empower organizations to tailor experiences to the needs of the business and their customers, protecting privacy during SMS and voice communications with Number Masking advanced features.
Match country code to the phone number of origin, facilitating the appearance and display of familiar numbers during incoming calls or texts.
Easily access usage and support records for increased visibility and control.
Use the same phone number in multiple sessions simultaneously for added cost savings and the optimization of resources.
Seamlessly communicate using voice or text within the same session using comprehensive SMS support.
Flag unwanted content by keyword and other criteria to limit the sharing of personal information outside the specified platform.
Enable number blocking, permanent masked number, session expiration, and more for maximized configurability.
Mavenir’s Communications Platform as a Service (CPaaS)
Easily enable cloud-based contact centers to add flexible, scalable call queuing capabilities.
Send personalized messages to multiple recipients with this cloud-based solution.
Enable SMS within Webex Teams and UC-One to avoid sending texts from a cell phone or third-party app.
Tailor experiences to businesses and customers while protecting privacy with SMS and voice communications.
Deliver enhanced security for online transactions, account logins, and mobile apps.
Enable business customers to send SMS texts directly from the Microsoft Teams app.