Call Queuing
Easily enable cloud-based contact centers to add flexible, scalable call queuing capabilities.
Cisco communication and collaboration tools like Webex Teams and UC-One help users to interact, exchange ideas, and drive results. Mavenir Message Exchange was developed to easily add SMS enablement for Cisco collaboration platforms.
Critical conversations are now tracked and kept secure on internal company networks. No changes in the endpoint software, retraining, or other upgrades are required. It’s also very quick to set up – SMS messaging can occur within minutes.
Mavenir’s Communications Platform as a Service (CPaaS)
Easily enable cloud-based contact centers to add flexible, scalable call queuing capabilities.
Enable SMS within Webex Teams and UC-One to avoid sending texts from a cell phone or third-party app.