Search Results For: Business Communications

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HOW CAN CONTACT CENTER TECHNOLOGY HELP A BUSINESS THAT IS NOT A CONTACT CENTER?

Continuing the series of Mobile Business Fabric™ related posts, we are going to focus our attention on another growing segment of business communications solutions: contact center technology. THE NEED FOR CONTACT CENTER TECHNOLOGY Contact center is a term coined around the 1990s that represents an evolution from the call center concept. The history of call center technology goes back 50 years to the late 1960s where a British company, Birmingham Press…

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Unified Communications and Collaboration in the Age of Ubiquitous Mobility

In a previous blog post, we talked about how mobile communications have become the fabric that sustains today’s business productivity. In this one, we’d like to focus on unified communications and collaboration (UCC) in particular. UCC IN THE BEGINNING Unified Communications (UC) solutions started to develop at the very end of the 20th century and flourished in the early 2000s. In the…

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MAVENIR’S RCS BUSINESS MESSAGING ECOSYSTEM READY TO ACCELERATE NEW REVENUE OPPORTUNITIES FOR MNOS

RCS-READY CHATBOTS, ENABLERS AND BUSINESS APPLICATIONS—PRE-INTEGRATED WITH MAVENIR’S MESSAGING AS A PLATFORM (MAAP) SOLUTIONS RICHARDSON, TX., August 15, 2019 – Mavenir, the world’s leading messaging and Rich Communications Services (RCS) provider,  today announced its RCS Business Messaging (RBM) Solution is ready to accelerate revenue generation for Mobile Network Operators (MNOs) with a solid ecosystem of partners.  This…

press-releases

TELECOM INDUSTRY LEADER ANIRUDDHO BASU LEADS LAUNCH OF MAVENIR’S EMERGING BUSINESS

BRINGING NEXT-GENERATION INNOVATION AND VIRTUALIZATION TECHNOLOGY FOR 5G Stockholm, Sweden and Richardson TX – August 14, 2019: Mavenir, a leader in accelerating software network transformation and transforming mobile network economics for communications service providers (CSPs), has appointed Aniruddho (Ani) Basu as Senior Vice President and General Manager of Emerging Business, based out of the Stockholm office. Ani will leverage Mavenir’s…

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RCS BUSINESS MEASSAGING FOR REVENUE-MAVENIR+SYNIVERSE

Top Operator recently visited with Mavenir’s own Guillaume Le Mener, Senior Vice President of Enterprise Solutions to discuss the Mavenir/Syniverse RBM solution. Dan Baker, Editor of Top Operator shares that Mavenir is known as a fast-rising network software provider that competes with the likes of Ericsson and Syniverse is a top A2P messaging aggregator and a global leader…

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SHOULD MNOS IMPLEMENT THEIR OWN BUSINESS MESSAGING SOLUTION?

With RCS deployed by 53 mobile network operators in 27 countries and 159 million monthly active users in the first quarter of 2018—expected to reach 450 million by 2020 in conservative forecasts and 1 billion in more aggressive ones[i]—the evolution from SMS to RCS seems unstoppable!  It will bring fresh air for brands to reach their consumers…