Meetings and Web Conferencing Delivering Secure and Private Meetings and Web Conferencing for Service Providers and Systems Integrators The COVID-19 pandemic has
MAVbiz Care Demo: Self-Service Automation for Municipalities
311 help for cities continues to evolve toward self-service and messaging. Watch as our chatbot Pearl empowers new residents with automation, rich messaging, and powerful mobile capabilities.
Mavenir’s MAVbiz Care blended solution offers multiple options for inbound call routing (such as skills-based, time-based, priority, etc.), a complete set of outbound dialers, offline call routing for business continuity, and digital interactions including social media integration. Carriers and VARs can go to market as a white label, brandable service in a subscription based model.
Mapping Out a Better Customer Service Experience
Learn how a travel agency used CCaaS to connect its Legacy IP-PBX with its CRM system to improve customer satisfaction and service.
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