In a previous blog post, we talked about how mobile communications have become the fabric that sustains today’s business productivity. In this one, we’d like to focus on unified communications and collaboration (UCC) in particular. UCC IN THE BEGINNING Unified Communications (UC) solutions started to develop at the very end of the 20th century and flourished in the early 2000s. In the…
Mavenir and Xilinx collaborate to bring to market a unified 4G/5G O-RAN massive MIMO (mMIMO) portfolio to enable Open RAN deployments
At Mavenir, we believe MNOs need to offer a mobile-native UCC solution that allows them to own the brand and customers with a truly mobile user experience.
Enables Communications Service Providers and Partners to Deliver Disruptive Mobile-Native User Experiences that Allow Businesses to Collaborate and Interact with Customers from their Mobile Devices RICHARDSON, TX, October 8, 2019 – Mavenir, the industry’s only end-to-end, cloud-native Network Software Provider, today announced its Mobile Business Fabric™, a dynamic and fluid business communications framework designed to meet the…
Sometimes, we don’t realize how much of an impact technology has on our lives. When an innovation makes our tasks easier, we quickly find ways to integrate it into our daily activities; until it reaches a point when we start taking it for granted. For example, I still remember how excited I was twenty years ago when I got my 64kbps ISDN connection installed in…
With lagging growth opportunities in the consumer segment, MNOs seek new revenue opportunities on the business segment and, specifically, the Unified Communications and Collaboration (UCC), which has seen solid growth and delivers higher ARPU and customer stickiness.
Although enterprise communication technology has come a long way since its inception, today’s unified communications and collaboration (UCC) solutions focus primarily on wireline-centric solutions that are underserving a predominantly mobile workforce. With businesses going global, spanning multiple geographies and time zones, the trend of working on-the-go has become a reality for most professionals, intensifying the…
On the surface, a UCC or UCaaS solution can solve a number of business needs, however, conventional UCC has a number of limitations. In order to understand them, we need to understand UCC’s origins.
About 8 years ago, I decided to cancel my home phone without telling anyone, just to see what would happen. After six months, my little experiment proved what I suspected – nobody noticed. All of my personal interactions with family and friends were done on my mobile phone. This is not an isolated incident; since…
Continuing the series of Mobile Business Fabric™ related posts, we are going to focus our attention on another growing segment of business communications solutions: contact center technology. THE NEED FOR CONTACT CENTER TECHNOLOGY Contact center is a term coined around the 1990s that represents an evolution from the call center concept. The history of call center technology goes back 50 years to the late 1960s where a British company, Birmingham Press…
